WhatsApp sequences
From your WhatsApp Business number
- Step 1Price list offer
- 3 days
- Step 2Sample box offer
- reply
- ✓StoppedBuyer answered
- Up to 10 steps
- 1 hour to 90 days between steps
- Stops when a buyer replies
Export lead management
Manage export leads from the first handshake to the first order
Trade shows, directories, referrals and outreach lists all produce the same thing: names you need to follow up with. Double Export gives every lead a record, a tag, a product sheet and a follow up plan.
A lead workflow that fits export sales
Capture
Add each lead as a buyer with company, contact person, country, WhatsApp and email, or bring a list in from a file or by pasting email addresses.
Tag
Tag leads with the show or source (SIAL Paris 2026, directory, referral) and their status (Price list requested, Samples sent).
Present
Send a Product Sheet built from your catalogue. Show its QR code at your stand or share the link in your first message.
Follow up
Run a WhatsApp or email sequence to the tag. WhatsApp sequences stop for anyone who replies.
Convert
When a lead asks for a price, create the export order from their record, quote it and confirm it.
Every lead gets a record and a tag
Tags are how you keep a show's leads together and see where each one stands. Filter by tag and country to see exactly who you met and who still needs a reply.
Send product information that's the same for everyone
Instead of attaching different PDFs to each email, send one Product Sheet link with photos, specs, packing, MOQ and prices. Double Export counts buyer views so you know when it was opened.
A new buyer inquiry: the first 48 hours
Inquiries arrive through your website, B2B marketplaces, email and WhatsApp. Whatever the source, the same few steps decide whether it becomes a quotation.
Same day
Reply to say you received it, and ask the questions you need to quote: product and grade, volume, destination port, packing and timing.
Record it
Add the buyer once, with the source and what they asked for in a note, so whoever follows up has the full picture.
Send product information
Share specifications, packing, MOQ and certificates in one place, rather than a different set of attachments each time.
Within two days
Send a quotation with Incoterm, named port, payment terms and validity, or say exactly what you still need to price it.
From inquiry to repeat customer · Export lead management guide
Follow up on the channel each lead uses
Most export leads need more than one message. Set the sequence once and let it run.
Email sequences
From your own Gmail or Google Workspace
- First emailGood to meet you
- 3 days
- Follow upSame thread
- 7 days
- Follow upSame thread
- Your address, your inbox
- Shared across several mailboxes
- Sending hours in a time zone you choose
Questions
What is export lead management?
It's the work between first contact and first order: recording each potential importer or distributor, knowing where you met them and what they asked for, sending product information, and following up until they buy or say no.
How should I organise leads from a trade show?
Add them within a day or two, tag every lead with the show's name, note what they asked for, and start a short follow up sequence while the conversation is fresh. Our trade show follow up guide has a day-by-day plan.
Can I import a lead list?
Yes. Upload a CSV or Excel file from the Customers page in the app, or paste email addresses straight into an email campaign. Existing buyers are matched rather than duplicated.
Do I need consent to message leads?
That depends on the channel and the countries involved. WhatsApp requires approved templates for messages that start a conversation, and many countries regulate unsolicited email. Double Export leaves out anyone whose WhatsApp or email permission is turned off, but you're responsible for following the rules that apply to you.
Keep exploring
- Trade show lead management Capture, tag and follow up with the buyers you meet at SIAL, Anuga, Gulfood and other shows.
- CRM for exporters Keep importers and distributors in one buyer record with tags, notes and order history.
- Buyer follow up WhatsApp and email sequences that go out on a schedule you set once.
- Export Lead Management: The Complete Practical Guide Export lead management is the work between a buyer's first signal of interest and their first purchase order.
- How to Turn Export Inquiries into Long-Term B2B Customers An inquiry costs the buyer one email, and it may well have gone to several suppliers.
- Why Exporters Lose Buyers After International Trade Shows When a buyer is lost after a trade show, there is not always a clear no.
Bring your buyers, follow ups and product sheets into one place.
Add your products and the buyers you met, send your first Product Sheet, and start a WhatsApp or email sequence today.
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